FAQ


What is COCOLEAN?

  •  Cocolean is a natural teeth whitening solution, made from virgin Asian coconut shells. 

How do I use it?

  • Simply dip a wet toothbrush into the tub and using a small amount, gently brush your teeth for about 3-4 minutes, spit and rinse! It is best to do this over a sink to avoid making a mess. Some say it is easy to use it in the shower!

How often do I use it?

  • For the best results,we recommend using COCOLEAN once a day for the first 2 weeks. Afterwards, simply use it every other day to maintain a bright smile!

Does the charcoal powder have any taste?

  • No, it doesn't. There's basically no taste at all. 

What does COCOLEAN do for you?

  • Have your teeth become stained from coffee, tea, wine or berries? Our food grade activated charcoal powder helps remove toxins, stains, and plaque from your teeth. Also, activated charcoal helps whiten teeth while promoting good oral health by changing the pH balance in the mouth, which helps to reduce bad breath. 

Is it safe to use?

  • Yes! Our charcoal powder is considered food grade in the US. Also, it is 100% natural.

How do I use my discount code?

  • In the checkout section, you will have the option to input your discount code. Once you enter the correct discount code, it will automatically reduce the price. 
  • **If you clicked or see the FREE SHIPPING countdown, then the section to insert the discount code will NOT appear in the checkout. Simply wait 5min and REFRESH the page to have the discount code option.**

Where is the product made?

  • USA

How long does the shipping take?

  • Shipping usually takes 4-9 business days, depending on the country. 

What do I do if I put in the incorrect address?

  • If you put the incorrect shipping address, please email us within 4 hours of the purchase. We cannot 100% guarantee the changes will go through. Please ensure you review your order before confirming your purchase.

Questions and issues with my order.

  • Send us an inquiry via info@cocolean.co and our customer service team will reach out to you as soon as possible.